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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Fraxel

Overview:

Improved appearance through delivery of heat to layers of the skin where collagen production is stimulated. Not harming the surface of the skin, this laser is indicated for those who cannot afford the downtime of a traditional CO2 laser treatment with multiple treatments, results approximate those of a CO2 treatment.

Expected results:

Treatment of photo damage and sun spots, reduction of fine and intermediate lines, improvement of scars, reduction of melasma. Treatment is not limited to the face.

Preparation:

Vigorous regimen of daily sunscreens (for all areas to be treated) and night time retinoids for several weeks to months (for treatment of face), no alcohol and aspirin for 2 weeks prior to the procedure, vitamin C 1000 mg daily starting 2 weeks prior to the treatment. Local anesthesia is applied prior to treatment.

Post treatment instructions:

Rigorous sun avoidance/protection for 3 months. Refrain from alcohol consumption for 2 weeks after the treatment, avoid aspirin for 10 days, continue vitamin C 1000 mg daily for 3 months. Application of ice once an hour for 2-3 days may provide added comfort. There is no need for dressings. Skin care in the immediate postoperative period includes the use of a very gentle non-soap cleanser, broad spectrum sunscreens and oral medication to prevent herpes reactivation. Topical retinoids can be resumed after 1 week.

Time to desired results:

4-8 treatments about 3-4 weeks apart.

Duration of desired effects:

Several years (exact duration is unknown at this time)

Contraindications:

Isotretinoin in the past 6-12 months. This laser is safe on all skin types.

Downtime:

1- 6 days of redness and swelling.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I thought the doctor was very thorough in explaining the procedures I need to take care of my skin problem

#12026-01-07

The care, attention and kindness were remarable--thank you!

#22025-12-21

Quickness of service, friendliness of staff

#32025-12-25

Overall I just appreciated the fact that my variety of issues were addressed, but of course there are always those questions that pop up after the fact. I appreciated the Dr & assistant's attentiveness. I also appreciated that the Dr was very conscience of what meds were pregnancy safe & not.

#42026-02-07

I was scared that I had something on my face after my laser treatment. As it turns out Jill took a second look and told me it was normal and it will resolve. The reason why I tell you this is because Lisa at the front desk was instrumental on making sure I was followed up and that my fears were elevated. Lisa was outstanding! From my experiences in the past, I find most people at the front desk don't really care about the patients. However, I did not get that from Lisa. She kept in contact with me until I was completely satisfied with my care. She really is a professional and deserves recognition. Her job is the most important one in the office. I have left other offices in the past because I didn't care for the staff. That won't happen here! Hats of to LISA!!!! P.S. The computer in the waiting room is AWESOME too!!!

#52012-12-06 11:38:48

I liked how she listened to my issues and is addressing them aggressively. I've seen too many Dermatologists who don't seem to know how to go about treating me.

#62025-06-23

Promptness

#72011-06-06 08:59:45

The doctor answered all of my questions and concerns

#82026-02-05

everybody very pleasant - and the backgroud music was such a relief from the musical noise one usually hears in waiting rooms

#92025-09-18

I did not feel rushed. I felt I was Heard and listened to. The exam and explanations were clear .When my visit ended all of my questions,, symptoms, and diseases were addressed extensively.I am thrilled that I have found this office. I intend to refer my husband, son and friends.

#102011-05-26 11:49:32

What can we do better?

(answers:373)

everything was beyond my expectations . No doctor has ever given me such a complete exam

#12010-10-07 10:02:42

maybe classical music on the radio? and some hunting and fishing magazines for the men. but the waiting period is so short it may not matter

#22010-11-08 11:23:38

Service was excellent!

#32010-09-30 13:09:12

All aspects of care were remarkable--much better than I've encountered elsewhere.

#42025-10-20

Service was excellent!

#52010-09-30 13:09:12

couldnt be any better

#62025-07-17

my visit was great

#72026-04-08

You often have a long wait time in the room for the doctor. When she does come in it is not for a very long time.

#82010-08-23 17:00:56

Keep doing what you're doing.

#92025-05-19

I can't think of a single thing to make it better!

#102025-08-25

Customer Rating : 4.7

Based on 637 ratings