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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Office staff was very polite and Dr was very thorough and everything was automated!

#12025-09-18

It's great that you're using electronic means to capture patient information. Everyone is very friendly and competent and the doctor was wonderful to talk to.

#22025-06-08

Doctor was very attentive and answered all questions/concerns.

#32026-01-21

I appreciated that Dr. Ringpfeil took the time to thoroughly explain everything we spoke about. She did not simply provide a professional opinion, she provided her opinion and supplemented it with an explanation that made everything clear to me. I felt like I was listened to and interacted with, rather than just spoken at (which has often been my experience with other dermatologists). Thank you!

#42026-03-10

Nice staff and doctor

#52026-04-04

Everything was good. I like this place.

#62025-07-25

The dr spent a lot of time answering my questions.

#72011-10-17 16:10:34

Time spent with doctor was longer than expected. Doctor said she liked Retin-A Micro.

#82011-03-30 10:03:23

Staff professionalism,crisp action,friendly engagement,and a well designed entry area.

#92011-09-21 17:08:06

the cute scrubs:-) knowledge of the dr. and staff.

#102025-04-23

See more patient answers >>

What can we do better?

(answers:373)

your office was just as described to me, most impressive!

#12011-09-07 11:57:29

Just keep up the good work!

#22025-11-13

A sign in front of office to locate parking for first timers would be helpful.

#32026-03-20

Today I had to wait 45 min. to see the Doctor. I understand that sometimes other appointments run over but I took time off work to come here and I felt like I spent most of my time here waiting to see her.

#42026-02-16

you can not top anything. this is the best run office and staff that I have ever been in.

#52011-05-26 11:49:32

I was feeling a bit thirsty the whole stay in the office, maybe making some water available during waiting time would make the stay more comfortable.

#62025-10-11

Get some better parking spaces

#72025-11-04

Keep it up!

#82025-07-30

More chairs in the waiting room. More parking spaces.

#92010-09-15 12:08:01

I had requested an email for appointment purposes. Was never sent. Other than that - Excellent!