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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

Fractionated Erbium

Expected Results:

Removal of brown/age spots and uneven pigmentation, smooth texture of the skin.

Preparation:

Sun protection for several weeks prior to the treatment. Vigorous regimen of daily sunscreens and if the face is treated, night time retinoids for several months, no alcohol and aspirin for 2 weeks prior to the procedure, vitamin C 1000 mg daily starting 2 weeks prior to the treatment. There is no need for any anesthesia.

Post treatment instructions:

Rigorous sun avoidance/protection for 3 months. Avoid aspirin for 10 days, continue vitamin C 1000 mg daily for 3 months. Skin care in the immediate postoperative period includes the use of a very gentle non-soap cleanser, petrolatum the night after the procedure, oral medication to prevent herpes reactivation if the face is treated. Topical retinoids can be resumed when scabbing subsides (7-10 days after treatment).

Time to desired results:

3-4 treatments, 3-4 weeks apart.

Contraindications:

Recent tan, skin types that never burn (Mediterranean and some Asian skin types can be treated), isotretinoin (Accutane) in the past 6-12 months).

Duration of desired effects:

Permanent with proper and vigorous sun protection of the treated areas. Future sun damage can be prevented by sun avoidance and use of a broad spectrum UVA and UVB sunscreen for life.

Downtime:

Sunburn-like redness for 24-48 hours, scaling and flaking for up to 10 days. Note: Brown spots and freckles are accentuated after the treatment until skin has flaked off.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Doctor took the time to asnswer questions; computer technology

#12026-03-26

I enjoyed being seen in a timely fashion...Left my last dermatologist because of hours long wait times. Thank you for valuing my time.

#22026-01-18

Dr and Med Assist. listened patiently and answered all questions thoroughly.

#32026-01-11

THE ATMOSPHERE IS LOVELY AND DR. RINGPFEIL IS VERY THOROUGH AND I HAVE CONFIDENCE IN HER.

#42025-07-13

Punctuality - Perfect Sense of humor of staff

#52025-07-09

the whole experience

#62026-02-06

The waiting time for the appointment and in the office was very quick!!!

#72026-01-09

I like the knowledge and confident in Dr Ringpfeil.

#82010-12-16 12:15:00

Dr took time to answer all my questions.

#92025-11-03

very professional

#102010-11-30 07:53:54

What can we do better?

(answers:373)

Appointments on Fridays

#12010-09-27 09:26:48

Hard to say, this was a short visit and the service and treatment, as far as I can tell, were excellent

#22025-05-24

Just don't change what you're doing

#32025-09-06

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#42026-03-02

No major suggestions. I got all the answers I needed.

#52025-11-30

it's a little thing, but when you enter an office and ask the receptionist attending to you how are you, she say fine, but does not inquire how you are, and is not engaging, I just think its rude.

#62025-05-25

I'm sending my whole family here. It's wonderful.

#72025-11-05

I had an appointment for a consulation for sun damage. Unfortunately, I need to see either a doctor or PA for my issue and this was not included in my appointment, so I need to make another trip. It is difficult for me to carve time out of my work day to take care of personal needs, so this is creating an inconvenience for me. I would have preferred to had the complete consultation done in one appointment.

#82011-02-14 14:14:53

This visit was great.

#92026-03-20

It was good

#102025-06-20

Customer Rating : 4.7

Based on 637 ratings